Cholistan Desert And Camel Safari Tour South Punjab

Terms & Condition

1. Booking your Holiday Our Terms & Conditions are strictly followed and applied. We encourage you to read and agree with our term and condition carefully before booking a trip with us.
   1. The members shall not be indulged in any act reflecting moral or character failing during the activities.
   2. All members would give extra care for the local environmental, like Garbage cans, water bottles, wrappers etc.) shall be suitably disposed without polluting water sources.
   3. During the trip, the itineraries may be affected by reasons beyond control of the hosts. In such situation, organizers will not be held responsible in any case.
   4. On steep ascends in mountainous areas; air conditioned of the buses will be operational on on-off basis to keep the vehicles from overheating.
   5. Every humanly possible care will be taken for the safety of members, still each venture can be fraught with endangers of unforeseen natural disasters like avalanches and crevasse falls or any other accidents and sometimes such disasters cannot be ruled out. In any such type of accident during the whole tour, the company, group leader and the tour organizers will not be held responsible in any form.
   6. In case of theft, lost or damage to personal belongings during the duration of the trip, organizers will not be held responsible in any case.
   7. On adventure trek of this type, weather, local politics, transport or a multitude of other factors beyond the control of organizers can result in a change of itinerary. It is, however, very unlikely that the itinerary would be substantially altered; if alterations are necessary the Leader and Guide will decide what is the best alternative, taking into consideration the best interests of the whole group. Cancellation Policy: 100% will be refund if cancelling made 7 days before departure 50% will be refund if cancelling made 3 days before departure refund will be done with 6 working days.
   8. The Organizers reserves the right to use event photos for electronic/digital media.
   9. The Organizers reserves the right to terminate / regret any participant due to indiscipline.
   10. Smoking in the transport is strictly prohibited.
   11. Read the Services not Included Portion Carefully
2. Price Policy
   1. The Company is under no obligation to furnish a breakdown of the costs involved in a holiday.
   2. The Company reserves the right to notify you of any increase in price before accepting your booking.
3. Cancellation and Changes by the Company
   1. Occasionally it may be deemed necessary to make changes to your holiday and the Company reserves the right to do so at any time, and you will be notified of any changes at the earliest possible opportunity. If a major change to your tour is necessary, providing it does not arise from circumstances beyond the Company’s control, you may choose
      1. to accept the change of arrangements
      2. to purchase another holiday from us or
      3. to cancel your holiday. Compensation may be payable in cases of major change as detailed below.
         1. No compensation will be payable for minor changes. Minor changes include minimal changes to departure and arrival times, changes to the type of aircraft used and restaurant and accommodation changes to a comparable or superior standard.
         2. Compensation will not be paid for changes or cancellations caused by Acts of God (Force Majeure), war, threat of war, riot, civil strike, industrial dispute, terrorist activity, natural or man-made disaster, fire, technical problems to transport, closure or congestion of airports, strikes or other industrial action, adverse weather conditions or any other event beyond the Company’s control. It is essential that you take out adequate travel insurance.
         3. The Company reserves the right to cancel your holiday at any time before the date of departure, even after a confirmation notice has been sent. If your holiday is cancelled the Company will refund in full the money you have already paid. No compensation will be payable.
         4. If you fail to pay the balance of the holiday price at least 30 days before departure, the Company will treat the booking as cancelled and levy the cancellation charges set out below.
         5. The company also has the right to refuse any person as a member of the tour; if in their opinion that person could endanger the health, safety and enjoyment of others on the tour. In any of the events mentioned above, the company’s sole liability and the client’s sole remedy will be limited to a refund of any monies paid, less the amount for services already utilized plus administrative fees.
4. Cancellation and Changes by You
   1. You may cancel your holiday at any time providing you notify the Company in writing. The following charges will be levied on any cancellation: • 30 days or more 50% of Deposit • 15 – 30 days 100% of Deposit • 8 – 15 days 80% of Tour Cost • 1 – 7 days 100% of Tour Cost
   2. After the itinerary is confirmed, the client is permitted free of administration charges one set of amendments, though will be liable for any added cost this may add to the tour, including airline charges, hotels etc. Any further modifications, which are instigated by the client, will incur a charge of 25 Omani Rials due to communication and administration expenses that may have incurred.
5. Our Responsibilities
   1. The Company does not own or manage the accommodation, Vehicles and other facilities used in conjunction with the tours arranged. While the Company has exercised care in selecting providers of travel, accommodation, restaurants and other facilities, the Company have not had the opportunity to inspect and do not represent that such accommodation, Vehicles, and other facilities and services have been inspected.
   2. The Company is not responsible if you or any member of your party suffer death, illness or injury as a result of any failure to perform or improper performance of any part of our contract with you where such failure is attributable to
      1. The acts and/or omissions of any member of the party, or
      2. those of a third party not connected with the provision of your holiday, or
      3. an event which neither the Company or the service provider could have foreseen or prevented even with due care.
   3. Should any member of your party suffer illness, injury or death through misadventure arising out of an activity, which does not form part of the holiday the Company has arranged for you the Company cannot accept liability. The Company will offer general assistance where appropriate.
   4. The Company regret that no refund will be made on unused tickets where travel, sporting event or other types of ticket, unless a refund can be obtained from the carrier or provider.
6. Your Responsibilities
   1. You are responsible for arranging your own travel insurance, though an appropriate policy can be incorporated into your tour package. Details of all insurance policies held by each member of your party must be provided on the booking form. No booking forms can be accepted without sufficient proof that personal policies have been arranged. Please ensure that your insurance cover applies to the specific activities you are booking and which are confirmed on the Confirmation Invoice.
   2. Each member of the party must have a valid passport, visas and all necessary documentation for the countries they are touring. The Company accept no responsibility for any delay or expense should your documents not be in order.
   3. By booking a holiday with the Company you undertake to behave in an orderly manner and not to disrupt the enjoyment of others on holiday with you nor to do anything to bring the reputation of the Company into disrepute. If you breach this clause your holiday will be terminated with immediate effect and the Company will have no further contractual obligation to you. The Company will be entitled to recover from the offending party and/or the person who signed the booking form compensation for any damage caused.
   4. It is the responsibility of the person who signs the Booking Form to disclose any pre-existing medical conditions that members of their party may have.
   5. All equipment and personal effects shall be all times and in all circumstances at the owner’s risk. The Company cannot accept responsibility for any loss or damage or delay to your luggage or effects unless directly caused by the negligence of one of our representatives.
7. Smoking The Company forbids smoking in any vehicle operated by the Company. Frequent stops can be arranged for those who desire to smoke. All accommodation will be reserved with non-smoking rooms, unless the client specifically requires a smoking room. Confirmation is depending on hotel availability.
8. Waiver The Company will undertake to ensure the safety of the client throughout the tour; however aspects of each particular tour may not be without an element of danger. Clients should be prepared to sign a ‘Waiver of Responsibility’ form before they begin their tour. This form is an understanding that all clients need to exercise judgment and care at all times to ensure their own safety and that of their fellow tourists.
9. Disclaimer The Company has made all reasonable efforts to check the accuracy of the information contained in our website. The Company cannot however accept any responsibility for any errors or omissions that may appear in this site.
10. Complaints
    1. If you have a problem during your holiday, please inform the relevant airline, hotel, local agent of other suppliers immediately so that they can endeavor to put things right. If you cannot resolve the problems, you must contact the Company office so that they are given an opportunity to help. The Company will not hold themselves responsible for the non-performance of an itinerary through causes beyond their control or when they are not notified of a problem at the point where remedial action can be taken. In the unlikely event that a complaint cannot be resolved at the time, you should write to the Company within 28 days of returning home, giving your original booking reference number and all other relevant information. If you fail to take any of these steps you will hinder the Company’s ability to put any problem right and/or investigate it fully and any right you have to receive compensation will be reduced or completely invalidated.
    2. Any dispute that may arise will be governed by Pakistani law and both parties shall submit to the jurisdiction of the Pakistani Courts.
    3. All information given by the Company whether in writing or orally is to the best of the Company’s knowledge and believed correct at the time given and is given in good faith. The booking conditions shall take precedence over any other warranty or condition that may have been given.